Old phone number

[Canoscan1]

Hi I have just got a pay monthly sim sent my pac off and have not had my old number transferred yet I have turned my phone on and off its been 3 days now anybody got any ideas thanks

[Katie_B]

Good morning @Canoscan1. 

Welcome to the EE Community. 

Has it been 3 days since you provided us with your PAC?

Does your old SIM still work?

Katie