04-01-2024 11:09 AM
I transferred my number from Three to EE and I received a text message yesterday saying that everything has fully transferred. I restarted my phone many times but I still can't make calls. I can send text message and have network as well but for calls, nothing. I also can't call EE because of this issue. I contacted them through their chat service but they said they can't help me.
Can anyone help me please?! I appreciate it and I really need to make a call.
thank you
04-01-2024 11:38 AM
What happens when you try making a call? And do the symptoms differ if you travel a few miles away?
04-01-2024 11:44 AM
As soon as I call, it just ends and says call ended. It doesn't matter where I am, same happens.
04-01-2024 01:51 PM
Hi @Ali1997
Thanks for coming to the community.
We would need to get this looked into for you, to do this please call us from any other phone on 0800 956 6000 and the team will be happy to help.
Leanne 🙂