Number porting

[MikeH61]

I’ve just joined EE. I ported my old number from giffgaff, but when I go into settings on my iPhone 14 Pro Max, in the ‘my number’ part it’s still showing the number for the EE sim and I can’t change it. Just wondering why? Anyone know. 

[Chris_B · Accepted solution]

@MikeH61  Turn off iMessage and FaceTime and then restart the device. Check your number in settings>apps>phone and if it’s now correct you can re-enable iMessage and FaceTime 

[MikeH61]

Cheers.. that’s worked a treat… 😊👍🏻