Not used PAYG number for over 3 months, can't get PAC

[Vandeley]

I recently moved my sim card from contract to PAYG as I moved abroad, haven't used that number as I have  local one and now I'm in that limbo where my sim card has been basically deactivated, my credit stripped and EE told me to "call 150 if you want to get in touch".

Only thing is that I can't call 150 as no credit and abroad, can't text to get my PAC (I've had it), and there's no way that I can see to get the PAC off the website.

Ideas? Thanks!

[XRaySpeX]

@Vandeley : When was your SIM moved to PAYG? It takes 30 days notice to cancel a contract & before it is moved to PAYG. Had that change taken place while abroad you can't now use it at all while abroad. To be used abroad EE PAYG SIMs need 1st activating on EE's home UK network. If it wasn't you can't now use it until you return to UK.

[Vandeley]

Thanks but this is all totally unrelated to my problem.

How do I get my PAC?

[XRaySpeX]

By phoning CS.

[Vandeley]

yeah, it tells me I need to top up first as I don't have enough credit.

[XRaySpeX]

Try using Fast Top Up online with a UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.