Not recieving texts or calls

[Pr1412]

I have recently changed from o2 to ee.

Cant recieve or send texts or calls .

Have tried everything advised , taking sim out , putting back in . Turning phone on and off and nothing is working .

Any ideas???

[James_B]

Welcome to the EE Community, @Pr1412 🙂

When did your number transfer complete?

James

[bristolian]

In addition to the previous question of when exactly was "recently" that your port-in completed...

Can you receive calls from other EE users? And by extension, does this only affect "off-net" callers from other networks?