05-04-2024 09:20 AM
Hi, I switched to EE few days ago. I have not received my package which should contain eSIM details/guide. I wake up this morning to no signal. I cannot even call EE, can’t track my order. This is a nightmare.
05-04-2024 11:32 AM
Hi @Zamina
Thanks for coming to the community.
If you log into the EE app, do you have the option to download the eSIM?
Leanne.