Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not recieving SMS

StormWolf
Visitor

‎15-01-2026 01:35 PM

My number was ported from another SIM. Calls work but SMS does not. The SMSC is correct.

Please instruct me on how to reprovision SMS on my line and complete the port for messaging.

Thanks

0 Helpful
1 REPLY 1
bristolian
EE Community Star
EE Community Star

‎15-01-2026 01:38 PM

What do you mean by "ported from another SIM"? The SMSC config only affects outgoing SMS, not incoming.

If you have a problem with receiving text messages, you should report this to EE-CS on 150.

Test by sending a text message from your phone, to your own number.