No service

Hazel1010
Visitor

‎01-01-2024 02:17 PM

Spoke to EE yesterday to ask for a sim for X-R as mine doesn’t fit now I have no service on my original sim 

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Christopher_G
EE Community Support Team

‎01-01-2024 03:20 PM

Hi @Hazel1010 

Did they send you a replacement SIM? It sounds like the old one may have been deactivated while the new one was sent out. If you're near an EE Store, they'll be able to register a SIM there an then for you, rather than waiting for the replacement to come through.

Chris

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