No porting communication?

Bournling
Visitor

I switched from BT monthly contract (SIM only) to same with EE . I ordered online and provided PAC. I activated my SIM this morning, had several texts fromEE about setup etc and one saying 'you're good to go', but no mention of porting date. At the moment my number is  working, as is the temporary number EE sent.

Question is, should I have received a message with confirmation of expected date for number porting by now? I understand it won't happen until Monday as SIM activated today Friday, but the radio silence is making me question if there has been a problem with the PAC. Obviously I would prefer to get it sorted  in order to get my account with BT closed as quickly as possible. 

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

You've correctly assumed that activation today should mean PAC submission today and thus port-in on Monday 20th

If you want to be sure, and haven't received any confirmation, then EE-CS should be your next call - they have access to your individual account to advise further.

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1 REPLY 1
bristolian
EE Community Star
EE Community Star

You've correctly assumed that activation today should mean PAC submission today and thus port-in on Monday 20th

If you want to be sure, and haven't received any confirmation, then EE-CS should be your next call - they have access to your individual account to advise further.