New sim
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15-04-2023 07:21 AM
I lost my phone and ordered a new phone and a replacement sim. Sim arrived yesterday and I inserted it in to my phone but there is no signal. Due to my old sim being lost my new sim which arrived states that I should just insert the new one and it should work without activation.
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15-04-2023 07:27 AM
Hello @galtburn.
Welcome to the community.
When you lost your previous SIM did you call customer services? if so, are you aware if they placed a bar on your account?
Katie
