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New sim in phone can make calls but not receive them

Tahatan
Visitor

‎13-07-2023 01:24 PM

I've swapped my sim out in my iPhone 14 pro (to an EE sim that was working fine in another phone) and can now make calls fine but when someone tries to call me they get an invalid number auto message. I have reset the networking settings on my phone but I get the same problem.

Can anyone help?

Thanks

0 Helpful
1 REPLY 1
Christopher_G
EE Community Support Team

‎13-07-2023 03:30 PM

Hi @Tahatan 

Welcome to the community.

What was the reason for replacing the SIM. Do they both have different mobile numbers? Is it only the number for the second SIM that isn't working?

Chris

0 Helpful