E sim

Msmfsa2003
Explorer

Hi 

I’m xxxxxxxx xxxxxxx 

I’m in Jordan now

i lost my E sim when I changed my phone and merged my iCloud 

I want to use my number 

it’s very necessary 

best regards 

[Mod edit: Please do not post personal information on the public board. Thanks!]

 

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Hi @Msmfsa2003 

Thanks for coming here. 

If the eSIM has been removed, you would need to get in touch with our mobile care team on +44 7953966250 from any phone or calling app, and they will send a replacement SIM card to your home address. 

Thanks. 

Leanne. 

View solution in original post

1 REPLY 1
Leanne_T
EE Community Support Team

Hi @Msmfsa2003 

Thanks for coming here. 

If the eSIM has been removed, you would need to get in touch with our mobile care team on +44 7953966250 from any phone or calling app, and they will send a replacement SIM card to your home address. 

Thanks. 

Leanne.