E sim

Msmfsa2003 · ‎13-07-2023

Hi

I’m xxxxxxxx xxxxxxx

I’m in Jordan now

i lost my E sim when I changed my phone and merged my iCloud

I want to use my number

it’s very necessary

best regards

[Mod edit: Please do not post personal information on the public board. Thanks!]

Leanne_T · ‎13-07-2023

Hi @Msmfsa2003

Thanks for coming here.

If the eSIM has been removed, you would need to get in touch with our mobile care team on +44 7953966250 from any phone or calling app, and they will send a replacement SIM card to your home address.

Thanks.

Leanne.

View solution in original post

Leanne_T · ‎13-07-2023

Hi @Msmfsa2003

Thanks for coming here.

If the eSIM has been removed, you would need to get in touch with our mobile care team on +44 7953966250 from any phone or calling app, and they will send a replacement SIM card to your home address.

Thanks.

Leanne.