13-07-2023 03:50 PM
I've transferred from plus net and supplied my pac number when ordering the new sim but have received no information about how to transfer my number. I attempted to complete your transfer my number form but it won't accept my pac code. I've attempted to get a new pac code from plus net but they won't supply one as the code is still valid.
13-07-2023 04:30 PM
Hi @Laurawat
Thanks for coming here 🙂
If this was already provided you won't need to complete the form, when did you receive the SIM card?
Thanks 🙂
Leanne.
13-07-2023 04:36 PM
Hi,
I received it about a week ago.
13-07-2023 04:52 PM
Thanks @Laurawat
In this case, please call us on 150 and our mobile care team can get the transfer looked into for you.
Leanne 🙂