Hello @Richard248 ,
Welcome to the community,
You should have started your own thread, as this one is an old one, but have you just moved from another network to this one? If so, did you get a PSC code from your previous network, or is it you do not like the number.
You would have to call customer service to get a different number, but you will have to pay for it, or were you changing from a monthly contract to a pay as you go?
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
