New Sim Issue

[EliasG]

My new sim keeps losing its connection from my phone. I keep getting the “No Sim Installed” error message.  When I restart the phone the issue is solved but after a while the same issue returns.

any idea? 
Thank you 

[Chris_B]

@EliasG   This could be a faulty sim or your device could be faulty on the sim contacts.   Best to start by request a replacement SIM card.  You can do this via your online account. You’ll be sent a text to confirm the request so try and get a signal on the device.    

 You could also try just wiping the sim with a damp cloth to make sure it’s clean.  Make sure it’s dry before you put it back in the device 

[EliasG]

Thank You Chris, I will try your suggestions.