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BT mobile number now cut off so no phone, EE number not changed to BT number

Millsees
Explorer

‎08-08-2022 03:04 PM

Ive no phone now, BT cut off and Simm sent by EE cant contact EE to speak to anyone what can I do?

0 Helpful
2 REPLIES 2
Mustrum
EE Community Star
EE Community Star

‎08-08-2022 04:09 PM

@Millsees  it sounds like the port is going through. It can take some time after the old one stops before the number works on the new sim.

 

Is it working now?

Schockwave
EE Community Star
EE Community Star
In response to Mustrum

‎08-08-2022 05:35 PM

@Millsees , just to add to what @Mustrum  has written, porting numbers do not happen over the weekend, so that is probably why it has not changed, but should happen now or by tomorrow.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.