Community Activity

Can’t make calls or receive calls on digital voice

Changed to digital voice on Wednesday 19th March still can’t make or receive calls spoken to various advisors but still nothing waiting for a call back this is a vulnerable 89 year old  persons landline and their only contact as they are unable to us...

Andrea02 by Investigator
  • 40 Views
  • 6 replies
  • 0 Helpful

Broadband for charity

Hi, I've searched the forums but can't see an answer to this, but forgive me if I've missed it. We are a small Scout group and we would like to have internet access in our hut. We are in an odd blackspot for signal and therefore need to look at getti...

Dave445 by Visitor
  • 2019 Views
  • 21 replies
  • 3 Helpful

EE website session timeout

HiCan EE tech team please increase session of EE community website, we everytime I need to login even just after 15-20 minutes.If remember me can be there, at least 24 hours login may help rather than 24 minutes or so.

Rky by Prodigious Contributor
  • 19 Views
  • 1 replies
  • 0 Helpful

Resolved! How to access live chat?

When pressing the 'help' button on the ee website I no longer am able to start a live text chat. Is this feature no longer available? Or is it restricted to certain hours/days? Thanks.

ee_1231 by Visitor
  • 10427 Views
  • 67 replies
  • 6 Helpful

brand new 5g mobile hub and I'm struggling with power

Hi all, sorry for what is probably a stupid question. I have a new hub today and followed the steps up to plugging in the USB from my laptop to the hub. The Green power light is on and solid green when plugged in and the lights on top are flashing gr...