New PAC/STAC Code

[cheikhbaraloum0]

I would like to request a new PAC/STAC code for my mobile number [your number] because I want to switch/cancel my service. My previous code has expired or is no longer valid.

Could you please provide me with a new code as soon as possible?

Thank you for your help.

Best regards,

[Matt_124 · Accepted solution]

Which one is it, PAC or STAC?

While we can't provide you with anything, you can request this yourself by:

• Texting PAC to 65075 if you wish to obtain a PAC Code to transfer to a different provider and keep the same number.

OR

• Texting STAC to 75075 if you wish to obtain a STAC code to transfer to a different provider and obtain a new number.

You then provide the code to your new provider when signing up. Once this has been processed by the new provider, your EE service will be terminated.

If you are still within your contracted minimum term you would be liable for early termination charges.

If there are multiple numbers on your account you may be requested to contact EE Customer Services on 150 to request this instead.

There is account access on this public user forum.