How long for the PAC transfer to kick in?

Tangowhiskydelt · ‎24-10-2025

Yesterday at 10 am I put the new EE Sim card into my wife’s phone. I made the one call from it to my phone as instructed. It is now 07:00 am the day after (Friday) - her phone number is STILL inactive. She’s freaking out and frankly I’m beginning to sweat. How long will this take? Should I put the old Sim back in so she can still be contacted? What should I do?

bristolian · ‎24-10-2025

Your new EE SIM will have a temporary number assigned when you first receive it. If a PAC was supplied as part of the order, that will be submitted when you first activate the new SIM onto EE's network.

A port-in date will be set then, usually the following working day. This assumes activation during normal working hours - if during the evening, add an extra working day to these timescales.

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Tangowhiskydelt · ‎24-10-2025

Belay the above. It has just kicked in! Phew! Happy wife, peaceful life.

XRaySpeX · ‎24-10-2025

Within 1 working day. There you go!

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bristolian · ‎24-10-2025

Your new EE SIM will have a temporary number assigned when you first receive it. If a PAC was supplied as part of the order, that will be submitted when you first activate the new SIM onto EE's network.

A port-in date will be set then, usually the following working day. This assumes activation during normal working hours - if during the evening, add an extra working day to these timescales.