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New EE sim cards delivered with new mobile numbers instead of existing numbers.

Furby76
Visitor

‎19-10-2023 12:30 PM

 
0 Helpful
4 REPLIES 4
Chris_B
Grand Master
Grand Master

‎19-10-2023 01:11 PM

@Furby76  that’s correct otherwise your other Sim would’ve been cut off. You cannot have two sims with the same number.  Your number will be migrated across to the new sim and all sims have to have a number associated to them.  

0 Helpful
ssung99
Investigator
Investigator
In response to Chris_B

‎19-10-2023 01:26 PM

I'm tansferring from Plusnet to EE using their transfer deal. Entered PAC code and existing number on the order form as requested. Put the new sim card in today, still on new (hopefully temporary number). Got two welcome texts from 150 but no mention of porting my old number. Do I just leave it for a day or should I text PORT to 150 as instructed on the sim card packaging?

Thanks

0 Helpful
Chris_B
Grand Master
Grand Master
In response to ssung99

‎19-10-2023 01:31 PM

@ssung99  Do as instructed,  number ports take up to 24 hours. 

ssung99
Investigator
Investigator
In response to Chris_B

‎22-10-2023 11:58 AM

I texted PORT to 150 and the transfer worked 20/10/23.

0 Helpful