26-09-2023 09:24 PM
Hello,
My husband lost his previous SIM card.
Today he buy a new one but now when we try to activate it, we have a problem.
Could you please let me know how we can remove the old number and put new phone number in account?
26-09-2023 10:02 PM
@Lucky831
Hello
You would need to call 150 to get them to set it up as it was before he lost the previous sim card. So they would need to swap the number over
26-09-2023 10:11 PM
Hi,
unfortunately nobody answer on this number.
when he chose option Technical support and send information about problem via SMS - he received information about trouble again.
Could you someone help us?
27-09-2023 06:50 AM
any help here?
on 150 they may have a issue and they not call back.
27-09-2023 06:58 AM
Best time to call EE is 8am if you can.
27-09-2023 06:59 AM
What seems to be your issue you're having?
