My phone number from bt still hasn't switched to ee me ee starting the portin ye

[Dazzer877]

Porting started yesterday morning and still hasn't been completed. I can't use my bt sim now and I can't use my ee sim why is it taking so long

[Leanne_T]

Hi @Dazzer877 

Thanks for coming to the community. 

Have you tried restarting your EE phone and SIM? 

Do you have signal showing on the EE SIM? 

Leanne 🙂