My old number being

[Hw1009]

When is my number gonna be transfered.

[Katie_B]

Good evening @Hw1009.

When did you provide us with your PAC code?

If you submit the form before 5.30pm on a working day, we will aim to have your number transferred the following working day. 

Katie

[Hw1009]

I did my pac code last week. And received my sim card 2 days ago. But putvmy sim in today. I ask my boy to phone me and it went strait over to voice mail 

[Katie_B]

Thanks for getting back to me @Hw1009.

Did you provide your PAC code over the phone or online?

Katie

[Hw1009]

Yes

[Christopher_G]

If you have a chat with our Mobile Care team, they'll be able to check the status of the number transfer for you, @Hw1009 

Chris