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Community Activity
No service
I am unable to send messages or make any calls. I can get on to wifi and browse the internet but it does allow me to send messages or calls on whatsapp. I have switched on and off several times. Turned airplane mode on and off. Can anyone else hel...
Annoying voicemail notification
I'm hoping someone can help. For some reason I keep getting voicemail notifications even though I've not got any voicemails. I've had to turn off voicemail as I was getting 20+ notifications a day. I've had a couple since but it's better. Basically, ...
Red sea reefer ReefBeat app
Hi I have a marine fish tank and because the internet is through BT/EE I can’t connect to the Red Sea reeferbeat app. Red Sea customer support have said the following as it’s a known issue but I can’t see how to action the below on EE. Log in to My B...
Billing scam text
Hi, I'm reporting a scam text I had from +447303110953 on Sun 16/3/25 saying "EE. There has been an issue processing a direct debit on your account. To avoid service termination, please visit: https://ee-redirect.web.app".I've not clicked on the lin...
No allowance added after subscription
I have ordered a new PAYG sim and inserted in my phone, with subscription of 8GB / £10 already made. I can't get any data connection and the allowance keeps showing zeron in my online account. I have tried restarting my phone, texted NOW to 150, bu...
Tethering my iPad to my iPhone abroad
HiI wonder if anyone can help me. I have a roaming abroad smart benefit on my EE contract which allows me to use my data allowance abroad in the EU and other countries. This all works fine when abroad and I can even tether my laptop to my iPhone and ...
Contract
Wanting to view a contract of one of the numbers on my account but can't locate contract.
Been a week since I ordered and no update???
HiI ordered a phone on the 13th March and whenever I track it with EE it says it's been dispatched but I haven't heard anything since? DD has been set up but I don't have the phone.
Free gifts
Hi I purchased a new phone this week and the 2 free gifts are earbuds and a watch. Do I wait for a text to be able to claim these? X
Roaming
I am currently in Australia and have just purchased a weekly roaming pass for £25. But I can’t make phone calls. Why? Can anyone help?
