My Number has still not been ported over from O2

[jossmer]

Good morning. Joss here, new to EE.

Yesterday I put my pay monthly sim in to my phone 16/03/2023.  according 150 NUMBER I am still on a temporary Number. How long does it take to port my number over? I can not receive calls nor text. 

Thank you. 

[James_B]

Hi @jossmer,

Welcome to the EE Community. 🙂

When did you provide your PAC code?

If we received your number transfer request before 5:30pm, your number should be transferred the following working day. If it was after 5:30pm, please allow two working days.

James

[jossmer]

Hi James_B

Pac code was provided on wednesday15/03/2023

[James_B · Accepted solution]

Hi @jossmer,

If you provided your PAC code when you purchased your SIM, your number transfer should start automatically when the SIM is activated.

If you activated the SIM yesterday, I would expect the transfer to complete today or Monday, depending on the time it was processed.

Please keep an eye out for a text to let you know it has completed.

James

[jossmer]

Thank you James_B. Hoping by the end of the day according to tech support.

[James_B]

No problem @jossmer 🙂