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Moving number to new sim

MrW93
Investigator
Investigator

I had a pay as you go sim. I was told that I was going to lose some connectivity for that sim, so I got a new sim from the supermarket. I was hoping I will be able to move my existing number to that new sim. But this seems to be a difficult thing to do. Not sure how you do it. I thought it be easy as it's easy to move your number to and from networks. 

3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

Hi @MrW93,

Welcome to the EE Community. 🙂

Our Customer Care Team will be happy to move your number to the new SIM if you get in touch on 150.

James

Hello

Do you know what menus I have to select? I hate navigating through those menus. 

Regards

James_B
EE Community Manager
EE Community Manager

Don't worry to much about the options @MrW93, any agent will be able to help you with this.

Just select the options that closest match your query.

James