14-03-2023 10:57 AM
hello i lost my sim card do i need to do to get a duplicate card? plus I changed my residential address
Solved! See the answer below or view the solution in context.
14-03-2023 11:06 AM
Hello @Szymon2503 ,
Welcome to the community,
You need to ring customer service to get the card blocked and you can then order a replacement and let them know about a change of address.
You can ring them from any phone, including Skype for free:
08000798586
Other ways to contact them:
https://ee.co.uk/contact-ee/account-billing/mobile
14-03-2023 11:06 AM
Hello @Szymon2503 ,
Welcome to the community,
You need to ring customer service to get the card blocked and you can then order a replacement and let them know about a change of address.
You can ring them from any phone, including Skype for free:
08000798586
Other ways to contact them:
https://ee.co.uk/contact-ee/account-billing/mobile