Lost sim card

Veronika31
Visitor

Hi. I have lost my sim card.  Could you help me to get a replacement sim card please 

13 REPLIES 13
lizzy00
Visitor

Hi have lost my sim card

Leanne_T
EE Community Support Team

Morning @lizzy00 

Thanks for posting on the community. 

You would need to report the SIM card as lost to our Mobile Guides, they'll block the current SIM and send you a replacement one with the same number to the account address.

Our Lost or Stolen Mobile Phone? page has full details on reporting the lost SIM card. 

Thanks 🙂

Leanne

brothernil
Visitor

Can I please get a new SIM card replacement?

Ali_A
EE Community Support Team

Hi @brothernil 

Please follow the solution on this post from @Leanne_T for a replacement SIM card. 

Ali