Lost sim abroad

elormhaligah
Visitor

Hi, I have lost my sim abroad and I am trying to register my WhatsApp on a new phone as my old phone is no longer working. However, WhatsApp asks for verification via texting my sim. Is there any other way around this?

1 REPLY 1
bristolian
EE Community Star
EE Community Star

This is likely part of their security process, and prevents third parties gaining control of your WhatsApp account without access to your phone.

https://faq.whatsapp.com/ may give further guidance.

Please report your SIM lost via EE C/S as soon as possible so it's blocked from further use. A replacement can be sent to your UK address.