Lost phone block sim

[Hc32]

Can’t get in touch with ee but need to block sim

[Chris_S · Accepted solution]

Hi @Hc32 

I'm sorry to hear that you've lost your phone, I can imagine it's a very stressful time for you at the moment.

Do you have access to another phone at all, such as a friend or a family member's device?

If you do, you can visit our contact us page for details on how to get in touch.

Chris S

[PoppyBailey2024]

Need to block my second line 

[PoppyBailey2024]

Yes I have my main number 

[Peter_W]

Welcome to the Community, @PoppyBailey2024 

If your main line is still working, the quickest way to get this sorted would be to give our team a call.

Just mention to them that it's the other number you need blocking, and they'll help you sort this along with a replacement SIM, too.

Peter