26-10-2025
03:10 PM
- last edited on
27-10-2025
09:55 AM
by
EbunL
I lost my sim can i get a new one
[Mod edit: title added.]
26-10-2025 03:20 PM
Hello @Sauravlimbu ,
Welcome to the community,
You can do this either via the EE App by clicking on manage then Mobile and Sim and scrolling down to settings to order a replacement SIM card or go to an EE high street store to get a replacement SIM card, but I would definitely let EE know so they can put a block on your card, otherwise if someone found it, they could use it and run expenses on your SIM card.
26-10-2025 03:21 PM
26-10-2025 03:24 PM
@Sauravlimbu , you block it, but you get a replacement SIM card, that is all, you will not lose your number, as it is the IMEI that gets blocked.
27-10-2025 12:41 PM
@Schockwave wrote:as it is the IMEI that gets blocked.
Do SIMs have an IMEI? I thought it was that the phone has it.
27-10-2025 02:47 PM
IMSI = International Mobile Subscriber Identity, which is the SIM serial number.
IMEI = International Mobile Equipment Identity, which is a device serial number. Dual-SIM phones have one per SIM-slot