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Community Activity
Why is ee website so crap
Whenever you visit any page on EE site it constantly does a redirect loop like it's checking the login. Then occasionally it goes through. I've worked on websites for 20 years and never seen anything like it
Wi-FI 7 Backhaul
Hi. I have just upgraded to a new EE broadband package (existing customer with 500Mb/s FTTP) which will come with the Smart Hub Pro and an extender. Its likely that I will need a 2nd extender as I need Wi-Fi coverage at the bottom of the garden for a...
New TV order tracking
where is my tv?
Unable to access my business account online / app
Since the beginning of December 2023, I have been unable to access my EE business account either on line or through the App. I have made several telephone calls to the EE helpdesk and have been advised there is a technical problem but it would be up ...
TV Order placed - No delivery information
I placed an order for a Samsung TV on 28/11/24 and received my order confirmation, but have had nothing since. The tracking reference I was provided is unusable online and I have had no confirmation about the status of my order.Everything says I am m...
Trouble Connecting Smart Hub Plus Without ONT Modem
Hi,I recently joined the plan and received the Smart Hub Plus. I’m trying to set it up using this guide: https://community.ee.co.uk/t5/Broadband-Landline/Need-Help-with-Your-Home-Broadband-Speed-or-Connection/td-p/547909, but I can’t connect the red ...
Credit Check
Hi,I looking into getting a Sim Free iPhone 16 256GB and I would like to pay monthly for 24 months. I have a job and I get a paid every week but I live with my Parents and I am 18 years old in part-time. Any time I try to apply for the finance it kee...
Sim Delivery time
Order date: 22 Mar 2025 - nothing yet...
amazing over the phone support
I spoke to Bobby this evening regarding my EE add ons and he was so lovely, very helpful and looked into everything for me. Couldn’t fault a thing, got everything sorted for me and even gave me some advice for any future improvements i could make via...
Where’s my order?
Hi all, I’ve ordered a new phone had the confirmation email but nothing else, delivery says 1-2 working days and it’s been a while now and haven’t even had anything about delivery. Any help would be appreciated as I’m not able to contact EE directly...
