How Can I Get a QR Code Without My Old Phone?

[Stellalight]

Having the exact same issue- I need a QR code!! Hopefully someone knows. I cannot access my old phone either as it totally died on me. 

[Mod edit: Title added.]

[VPI]

Having the same problem! Nothing on EE website helps.

[Ali_A · Accepted solution]

HI @VPI 

Welcome to the Community.

Sorry to hear you no longer have access to your old SIM card. 

Please call customer service where a member of the team can order a replacement SIM card or eSIM QR code for you.
Contact Us | Help & Support - EE 

Alternatively, you can pop into any EE store with photo ID and the store guide can issue you a replacement SIM card free of charge straight away. 
EE Store Finder | How to find your nearest EE store | EE

You'll only be able to use the option to download an eSIM/QR code online if you have access to your previous SIM, as a security PIN is sent to it to activate the new one. 

Ali