Hello,

Jenniferv
Visitor

I have a Payg sim that I'm trying to link to my account but it's coming up with. 

We’re having trouble linking your products

You can try linking again or come back later when we’ve fixed things.

Did live chat with someone yesterday but they just told me to do above then left. 

 

Is anyone able to help me please. 

1 REPLY 1
Katie_B
EE Community Support Team

Hello @Jenniferv

Is the pay as you go SIM that you are trying to link active?

Katie