Hi, i got my esim qr through the post today, I scanned qr, put my number in, serial number, named that line as personal, put the verification number in, when the code was supposed to come to my phone, which was a different phone to what i was setting the esim on, so that point the esim number was working, i got a code, put it in, put whatever else it wanted me to do and the activation was spinning round in iphone XR settings/mobile data and it had primary which is my sim card in phone with different number, then it said personal under that, line on, were there should have been the number of my esim number, it was showing 00 0000000000, clicked on it, tried to put my number in n save, just went back to the 0s again. The sim card in my other phone then lost signal and that was it, down goes my 2nd contract line which I expected it being a esim, and not so complicated as it is, or should i say, its bugs and poor procedure. I thought EE would sort it out on there side once id scanned QR and put info in, but no, after a 33minute wait on phone, i was told to go on ee.co.uk/simswap but id already been there before ringing, but now theres no esim code what can go to that number as my sim cards cut off, and esim not connected. Not happy with so called Tech support Agent, which are supposed to be a bit more clued up than 1st line support. I just got told to go to ee simswap. Very disappointed
