Emergency calls only

[simon242]

Over the last week mine and my wife's phone keeps going to emergency calls only. The phone says no SIM. I can't phone ee so I'm left yet again with no service. It's now obviously a sim problem.

[bristolian]

If you are confident the SIM is the issue, and have proven so by a 2way SIM-swap, then you have 2 choices.

1: Order a replacement SIM via CS, by contacting them on 0800 9566000 from any working phone. It need not be a mobile or an EE phone. You may also use a web-calling app such as Skype, to make this call.

2: Visit an EE retail shop and your SIM should be replaced there & then.

[simon242]

Hi, I actually haven't tried to select it manually. I'll give it a go. I have removed the SIM and replaced it. Thank you for your help so far.