Community Activity

Unable To View Bill

I have been unable to view my bill ever since i joined this joke of a provider (other issues with the service too but thats for another day)I've tried chrome, firefox, edge and opera browsers on 2 different PCs, ive also tried accessing my bill via t...

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TV buffering … slow broadband

Continued buffering on TV while watching via WiFi …. I have the full speed package … wondering if anyone else has this . I have repeatedly raised it with EE help , put in boosters etc , but still it struggles . Never had this either BT ever ? 

DandL1 by Investigator
  • 493 Views
  • 10 replies
  • 1 Helpful

Lost trade in

I did an early upgrade via the upgrade anytime on my iPhone 15 pro contract and have had nothing but issues with the whole upgrade process.I upgraded my 15 pro to the 15 pro max as the battery life on the 15 pro was not the best.  I sent my 15 pro ba...

App not showing devices

I have recently moved from Bt for broadband and sky for mobile. tried to link devices to app and it says that they are already linked. when I try and access anything the app says there is nothing linked with this account. i was told I would have a ne...

Cannot receive phone calls

We had EE installed on 15 March, since then we can make phone calls but cannot receive them.  EE sent out for new phones - still no incoming calls spent all day yesterday on phone to them.  Router only works when it thinks it will, even though light ...

Order gone missing

So i ordered a phonelast thursday from the ee store, was supposed to of been delivered last friday but i was out, parcelforce left a card saying its at my local post office, this is not the case, i have been twice now and they donr have it, i emailed...

Davey1988 by Investigator
  • 107 Views
  • 13 replies
  • 0 Helpful

Resolved! Bill paid but still restricted

I have paid my bill for broadband, it was paid late and my services were restricted. But now it has been paid  how long will it take for my services to work again. 

Jenni232 by Visitor
  • 423 Views
  • 5 replies
  • 4 Helpful

Replacement Sim - Ordered on Saturday 26 April 2025

Hi Everyone,I am in need of some help.Last week Saturday, I ordered a new Sim for my phone and I was told it takes up to 3 days to arrive.The problem here it is my only line that I have available for any important calls. However, this nano SIM card s...

Being charged twice

I've just noticed today ( should of paid more attention  to it but had lots of other things on my mind) that since taking out the new phone at the start of this year I'm being charged twice a month  at the same ish rate each month. Once on the 4th an...