Ee number Disconnected

[sanneboi]

Hlo All, 

One month back I requested PAC code from EE I received PAC code from EE but I was not giving that PAc code to other network provider Yesterday my EE sim it got disconnected I don't know the reason so please guide what are steps I need to follow..

Thanks

[Schockwave]

Hello @sanneboi ,

Welcome to the community,

Are you saying that you did not give the PAC  code to another network provider?

Then you would not be disconnected. Have you just been in one place when you noticed that you had no connection?

If that is the case, there could be a reason, and you would need to first reboot your phone, take the SIM card out, carefully clean the SIM card and card slot and try again. Also if you or someone near you has a phone, try putting your SIM card in there  phone and you put there’s in yours to see if either are working.

You can also check here, register, report and receive updates:

https://ee.co.uk/help/mobile-coverage-checker