EU restrictions on handsets in the UK???

[Patricia55]

I've just bought a fourth mobile, the other three still being in use, and have discovered that the EU has some kind of limit on how many any one person can use/possess in the UK (I think the maximum is three, but the EU has no jurisdiction in the UK!!). I still need to search for more information about this, but does anyone here know anything more about this quirky issue? If so, I'd really appreciate some comeback, as my new mobile is showing a red circle with a diagonal line in it, with a message saying "EE - Insert SIM), even though I've already done that, registered, topped up, and can make calls on it. It's driving me mad, and the many contacts I made with EE yesterday didn't have a clue as to why that's happening. Many thanks, and have a good day.🤔

[Patricia55]

I suppose that's possible, but I somehow don't think so. Yes, I tried the SIM in the second slot, but nothing changed. I also searched for the manual and couldn't find anything helpful in it, but it wouldn't surprise me if you do.😉 I also tried inserting the SIM into another mobile, but it then asked for a password (that wasn't the exact word, but I can't remember what it was), so I tried using the PIN and that didn't work. Thanks again, Mustrum.

[Patricia55]

I already tried that last night, and it showed "Only SIM 1 open", but I'll go and have another look at it shortly. Right now, I need a coffee break, so I'll get back to you afterwards. Thanks again.😊

[Patricia55]

I bought the EE SIM card yesterday, at the same time as I bought the phone, and had never used it in any other phone as it was brand new.

[Patricia55]

I had a strong feeling that you would solve this mystery, and I was right. Well done!!!

After finding things exactly as I had countless times since yesterday, I decided I'd try and insert the Vodafone SIM card into Slot 2, even though I'm never going to use it, and leaving the EE one as it was in Slot 1. I did that with some trepidation because I was worried it might mess the phone up altogether, mixing two different networks at the same time. When I switched the phone back on, the block symbol had gone!! Whoopeeeeee!

I then tried using both SIMs to call my other phone. The EE one (Slot 1) worked fine, but the Vodafone one (Slot 2) voiced a message saying "You've run out of credit, blah, blah" (which I didn't have in the first place). You asked me the right question at the right time, and triggered my last resort before finally giving up (which I never do easily). Thank you very much!!

Mind you, solving that quirky little puzzle raises other questions in my mind (not that it matters now).....I wonder if that block symbol would have shown if the phone only had one slot for one SIM? Either way, would the phone have only wanted to accept the Vodafone SIM? I think that would have made me want to smash the phone at that stage!

Anyway, THANK YOU!!! Now I'll get on with the rest of my day, and hope you'll do the same with a big smile on your face. Take care, Pat🏆🔔🎺🎶📲📳💎😊

[Mustrum]

@Patricia55   glad the problem is sorted.

I can't help feeling the Only Sim 1 option should have sorted it, if you get really bored you could go back to the shop to see if another phone does the same thing! 😀

[Patricia55]

Nope! The last 24 hours has been enough to do me for at least another few years! However, your contribution has been a great help and, most of all, I've learnt something new today which, at the age of 72, I still enjoy doing. Take care.😉