EE Sim

Frost1996
Visitor

Hi I was wondering if anyone would know the reason why my SIM card isn’t working in my new phone? I’ve done all the basic stuff (rest, airplane mode on off etc). I had a fault iPhone 15 pro max and got a swap today. Have my old one back and the new one just isn’t linking to my sim for some reason

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @Frost1996 

Welcome to the community.

Does the old SIM still work? If so, you can just pop that one into the new phone.

Chris