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Community Activity
Unable to call customer service or use 150 texts
Just arrived in Switzerland and can't call customer service or use 150 text service, and app and website don't seem fully functional and won't allow me to change spend cap (which may be the problem) I called customer service in the UK just before lea...
Can’t link my New EE broadband to my account.
Hello,I’ve just moved my broadband onto New EE, it can’t locate the new product on my EE app (or online account). I have tried linking it, but keep getting an error message telling me there’s a problem and to ring up as ‘we need to check a few thing...
Very bad voice over WiFi
I rely on VOIP connection via EE hub .... ass there is very poor 3G/4G signal where I live.2 scenarios1. For past few days people are complaining my voice to them is badly breaking up ..... I can hear them OK but outgoing speech from my initiated cal...
Upgrading made my number change
Hi I recently upgraded my phone. since doing this the new device has changed my mobile number but I wanted to keep my original one I’ve had for years. How do I fix this?
TV freezing
Anyone else had any issues in when pausing live TV, press pause on the remote, then when I press to restart programme it will not restart , it's sticks on pause, then after a few moments the screen goes off..it doesn't do this all the time its happe...
Porting has failed
I am transfering 4 numbers for my family from BT to EE. the porting should have started on friday but nothing happened untill this morning when my wifes number has been ported to the sim i set up with my number. I am very concerned as we have all ha...
EE TV Box Pro App Issues
Has anyone else been experiencing problems recently where apps on the EE TV Box Pro keep randomly crashing when watching something? No warning, no error messages, the box just goes back to the home screen.I noticed the Now TV app has had an overhaul ...
Fraudulent sales pitch
Seriously regretting moving from sky to EE. Was sold a package for TV & broadband by EE.Moved house with a request to transfer all services. Somehow they cancelled, rather than transferring. Then spent a minimum of 30 hours on the phone to EE over th...
EE Multiple Discounts Are Possible
Here is an example of EE Essential Plus plan where multiple discounts can be applied. On the other hand, EE one comes with 20£ and when I ask sales team to apply one more discount they say in EE only one discount can be applied, if that's the case t...
Iphone 16
I want see where my order is
