EE SIM

Tereza13
Explorer

Hi . I have a problem with EE sim . I have no signal and I am not currently in the UK . I was looking for an online chat  where I could ask some questions . Thank you Tereza

3 REPLIES 3
Northerner
Grand Master
Grand Master

Hi @Tereza13 

Are you on EE PAYG or pay monthly contract.

Was the SIM activated on the UK network.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
Tereza13
Explorer

When I bought EE . I asked if I could pay for one month and maybe not next . They told me it's Ok. 

Yes , the SIM was active. I used it for maybe  a year  and then when I left UK  it didn't work. 

James_B
EE Community Support Team

Which country are you in @Tereza13?

Are you using a pay as you go (top up) plan or a pay monthly contract?

James