EE SIM

Tereza13 · ‎29-11-2023

Hi . I have a problem with EE sim . I have no signal and I am not currently in the UK . I was looking for an online chat where I could ask some questions . Thank you Tereza

Northerner · ‎29-11-2023

Hi @Tereza13

Are you on EE PAYG or pay monthly contract.

Was the SIM activated on the UK network.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Tereza13 · ‎10-12-2023

When I bought EE . I asked if I could pay for one month and maybe not next . They told me it's Ok.

Yes , the SIM was active. I used it for maybe a year and then when I left UK it didn't work.

James_B · ‎10-12-2023

Which country are you in @Tereza13?

Are you using a pay as you go (top up) plan or a pay monthly contract?

James