EE Number Port

[Natalie1309]

Hello I have had the text from EE 150 that my number as now ported across from 02 to my EE sim and to turn it on and off for this to work. It has not and I have no idea why. I have turned both my old and new phone off and on and still I have EE temporary number from the new sim. Help would be much appreciated.

thank you. 

[Natalie1309]

The phone is an iPhone 16. I had an iPhone 12. Simply trying to port my number across which is still only partially done hence showing the temporary number 

[Alex_H · Accepted solution]

@Natalie1309 The temporary number still shows when you go to Settings> Phone> My number you mean?  There should be an option to edit it manually as mentioned, if it is greyed out tried restarting the phone then editing it.

But you were able to update the number successfully in iMessage? If so have you since sent an iMessage as it should now be using the number you selected/have ticked.

Our contact number is 150 from your EE SIM, though it does seem your port in has already completed and its only the phone settings that now need updated. 

Alex

[Natalie1309]

Just to say this is now sorted and thanks everyone for the advice…and reading me moan! Thanks 🙂

[Alex_H]

@Natalie1309 Thanks for coming back to update us, that is great it is now all working as intended, it can definitely be frustrating when it isn't 🙂

If there is anything else you need just drop us another message

Alex

[Natalie1309]

Thanks so much, will do.