E sim lost

Bouthayna
Visitor

‎23-07-2024 08:56 PM

Hi,

I changed my phone earlier, and the e-sim did not transfer, and the QR code doesn’t work. It says I need to contact the EE service. 
What can I do ? Can I receive a new QR code with the same number ? 

0 Helpful
1 REPLY 1
Leanne_T
EE Community Support Team

‎24-07-2024 08:06 AM

Morning @Bouthayna 

Thanks for coming to the community. 

Please give our mobile guides a call from any phone on 07953 966 150 and the team will help you with the eSIM. 

Leanne 🙂