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Disconnection

JohnCalvert
Visitor

‎28-06-2023 09:38 AM

At the weekend I switched to O2 to avoid roaming charges.  My existing number was ported to O2 yesterday, but it looks like EE haven't disconnected me from their service as I now can't receive phone calls and my EE account appears to still be active.  So can someone disconnect my service please.  TIA. John

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Alex_M
Star Contributor
Star Contributor

‎28-06-2023 10:05 AM

Hi @JohnCalvert,

We cannot do anything here as it is just the community forum. I would suggest that you get in touch with the mobile care team by calling 07953 966 150 from any phone.

Thanks,
Alex

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