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Charged for a new number

Sianos7416
Visitor

‎26-05-2022 06:45 PM

I recently upgraded an iPhone and a new Sim arrived with it. However it’s a different number which was not requested. I want to remain with the same number and do not want to be charged for the new number and Sim card it was only wanted

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎26-05-2022 06:48 PM

Use your old SIM in your new phone. A new SIM is only supplied just in case.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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