Chad

widgitkid · ‎18-02-2026

I have got a physical Sim but I want to use a eSIM but it is saying when I try to activate my it says unable to activate my eSIM can you help me please

Northerner · ‎18-02-2026

Hi @widgitkid

ESIM is not available on EE PAYG.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎18-02-2026

Hi @widgitkid

ESIM is not available on EE PAYG.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.