Cant activate esim
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04-01-2025 06:35 PM
So I transferred esims between phone and it said nothing about needing to keep the original number to activate it after, not knowing I deleted the number off the phone A as I thought that would be the reason the sim card was not activating on Phone B now i went back and its asking me to verify the e sim change by number but neither phone has the number, the 24/7 chat isnt replying to me for some reason and I need this urgently.
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04-01-2025 09:28 PM
@ser_dro You’ll have to call customer support tomorrow morning now. Moving a number from an eSIM to a different eSIM will require a confirmation text sent to the first device. It’s called security as obviously you wouldn’t want someone to try and take over your number.
